Terms of use

Last updated 29 September 2026

These terms are the agreement between you and Commence Training Ltd, a company registered in England and Wales (“we”), which runs the Commence training app. By creating an account or using Commence you agree to them. How we handle your data is set out separately in our privacy policy.

Your account

• You must be 16 or older to use Commence.
• Keep your sign-in details to yourself. You are responsible for what happens on your account.
• Your username is shown on anything you publish, so don’t choose one that impersonates someone else or breaks the community rules below.

Community rules

Commence has zero tolerance for objectionable content and abusive users. Anything you post or publish — exercise demos, coach posts, programmes, your profile picture, your name, your coach profile — must not contain or promote:

• nudity or sexual content;
• hate speech, harassment, bullying or threats against anyone;
• violence, self-harm, or anything that encourages dangerous training;
• anything illegal, or that helps someone break the law;
• spam, scams, or misleading claims;
• impersonation of another person or organisation;
• someone else’s private information;
• material you don’t have the right to share, such as someone else’s video or copyrighted work.

Treat the people you meet through Commence, including coaches and their clients, with respect. Abusing, threatening or harassing another user is against these terms wherever it happens in the app.

Reporting and blocking

Most of what people publish is checked by a moderator before anyone else can see it. If something gets through that shouldn’t, or someone is abusing you:

• Report it. Open the three-dot menu on the demo, post, programme or profile and choose Report. The person you report isn’t told who reported them.
• Block them. Choose Block from the same menu. Everything they post disappears for you straight away, and we’re told so we can look into it. They aren’t notified. You can unblock people from Profile → Blocked users.

We review every report within 24 hours. When content breaks these terms we remove it, and we suspend or permanently close the account of anyone who posts it. You can also email contact@commence.training.

Your content

What you create stays yours. By publishing it in Commence you give us permission to store it, show it to other users, and display it on our website and in links you share, for as long as it is published — you can take it down, or delete your account, at any time. You confirm that you have the right to share what you post. We may remove any content, or decline to publish it, at our discretion.

Training safely

Commence, and the programmes and advice in it — including anything from a coach or from the app’s AI features — are for general fitness information and are not medical advice. Exercise carries a risk of injury. Check with a doctor before starting a new programme, especially if you have a health condition or an injury, and stop if something hurts. Coaches on Commence are independent of us, and we don’t vouch for their advice.

Suspension and closing your account

We may suspend or close an account that breaks these terms, and remove what it has published. You can delete your account at any time from the app’s Profile page, or as described on Delete your account.

The app itself

We work to keep Commence available and your data safe, but we provide the app as it is and can’t promise it will always be uninterrupted or free of errors. Nothing in these terms limits any right you have that the law doesn’t allow us to limit, or our responsibility for anything we can’t lawfully exclude. If you downloaded Commence from the App Store, Apple’s standard licence agreement for apps also applies.

Changes

If these terms change in a way that matters, we will tell you in the app before the change takes effect. The date at the top is the date of the current version.

Law and contact

These terms are governed by the law of England and Wales. Questions go to contact@commence.training.